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State and local government agencies responsible for providing services to persons with intellectual disabilities typically have more demand for services than they are able to fulfill. Across the country, Medicaid waiver services are rationed and highly sought after, and in too many areas the inability to serve all consumers has resulted in a person dying while waiting to receive services.
While the number of persons with intellectual disabilities is expected to increase in the years ahead, the number of Medicaid waiver slots available is not expected to keep pace, due to stagnant or shrinking budgets. Confronting this supply and demand challenge requires a new approach to service provision.
Automating Waitlist Management to Help Avoid Catastrophe
Agencies must efficiently evaluate applications for waiver services and rank applicants on lengthy waitlists in a systematic and fair manner in order to ensure that the consumers with the most urgent need receive services as soon as possible. Harmony for Intellectual Disabilities™ is an integrated health and human services management solution that provides automated waitlist tracking management to ensure that consumers who need care most receive service first.