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By the year 2020, one in every five Americans will be over age 65. The implications to human services agencies of this demographic shift are both operationally and financially profound, as the current system of care will not scale to meet this rising demand. There are simply not enough institutions to support the increasing number of elders, and the growing ratio of older Americans to tax-paying citizens means that new models of care must be utilized to lower the total cost of care per consumer.
Achieve Funding Source Compliance and Maximize Outcomes
To meet the challenges presented as population ages, service organizations need new approaches that will enable seniors to remain in their homes and communities, where they are more satisfied and can be cared for more economically. Harmony for Aging™ is an integrated health and human services case management solution that automates Medicaid waiver programs; provides Older Americans Act reporting compliance (NAPIS); and measures outcomes to accelerate Medicaid rebalancing and meet the requirements of all funding sources.
Harmony for Aging is a proven solution and the result of Harmony’s more than ten years of experience serving aging services organizations. Using the system’s comprehensive case management capabilities, you can:
- Securely manage and share all your consumers in a single, secure database across the state – including local agencies and providers
- Conduct assessments online, or offline in the consumer’s home using one of the included assessments or one you create yourself
- Seamlessly track all consumers through the entire service lifecycle, from intake to care plan to service authorization, and from ordering to delivery – ultimately maximizing the number of consumers served with existing funds
- Create comprehensive service plans to maintain optimal schedules and frequency of service deliveries
- Electronically create, submit, and retrieve service orders and authorizations
- Automatically track your planned versus authorized versus delivered services and related expenditures
- Quickly record services to many consumers at once using Harmony for Aging Rosters and Delivery Confirmation Wizards
- Utilize Dashboards to manage your time-sensitive information, such as missed visits and newly added consumers
- Utilize Departments to seamlessly manage your staff workload
- Automatically create claims and bill Medicaid
- Create and monitor contracts in real time
- Quickly generate compliant NAPIS reports
- Improve compliance with the Home and Community Based Services Quality framework
- Easily create hundreds of reports, from simple consumer lists to mailing labels to more complex outcome measurement reports
Harmony for Aging is complemented by a series of add-on product modules designed to automate all aging services delivery processes. These add-on modules include:
- Harmony for Aging Provider Direct is a light case management system designed specifically for providers that allows seamless information exchange with agencies.
- Harmony for Aging Information and Referral is a single-point-of-contact data management module for managing community services information requests.
- Harmony for Aging Web Resource Center provides a rich, consumer Web presence to support adult and disability resource centers (ADRCs).
- Harmony for Aging OmbudsManager tracks nursing home complaints and generates NORS reports.