Harmony for Aging and Adult Services™
Consumer Direct
Harmony for Aging and Adult Services Consumer Direct enables agencies to establish and manage consumer-directed care programs. Using this module, consumers and family members can take control of the long-term care they receive.
Through a secure and easy-to-use Web portal, consumers and their families work collaboratively to optimally use pre-set care budgets. Consumer Direct allows consumers and family members to select programs, approve providers and service plans, view and monitor budgets, collaborate on backup plans, track invoices and payment status, and review prior and upcoming services and activities.
Consumer Direct helps agencies:
- Tap into new federal funding programs that require consumer-directed models of services such as Veterans Direct
- Quickly establish a secure web portal capable of administering consumer-directed care that is seamlessly integrated with the SAMS Case Management system
- Improve consumer and family member satisfaction through direct involvement in the care planning and delivery process
Consumer Direct enables caregivers and consumers to:
- Control how financial resources are allocated to various service choices and service providers to make optimal use of finite resources
- Work creatively to fill gaps in service coverage through enhanced service schedule visibility
- Dynamically modify care choices as needs and conditions change, without the need to work through the care manager
Contact us today to learn more about Harmony for Aging and Adult Services Consumer Direct.