For human services organizations, providing high-quality aging and adult services gets more difficult with each passing day. The growing demand for services, coupled with stagnant budgets, poses a tremendous economic hurdle. To meet the challenges presented as the population ages, human service organizations need new approaches that will enable seniors to remain in their homes and communities, where they are more satisfied and can be cared for more economically.
Harmony for Aging and Adult Services, the nation’s leading aging and adult services solution for home- and community-based care, is an integrated health and human services case management software solution built to enable agencies, providers, caregivers, and loved ones to collaboratively meet the needs of consumers and easily comply with funding-source requirements.
Harmony for Aging and Adult Services automates Medicaid waiver programs; provides Older Americans Act reporting compliance (NAPIS); and measures outcomes to accelerate Medicaid rebalancing and meet the requirements of all funding sources.
Harmony for Aging and Adult Services comprises seven core modules. This modular approach allows agencies and providers to license the components needed to meet today’s challenges with the comfort of knowing that they can easily expand the solution to meet future automation challenges, such as consumer-directed care enablement.
- SAMS Case Management – integrated case management software for state and local agencies, as well as larger service providers
- Information and Referral – a single point-of-entry system that offers comprehensive automation of any I&R program including call screening, intake and referrals and is completely customizable for any community service offering
- Web Resource Center – a content management system that allows AAAs and ADRCs to publish care management data directly to consumers and their loved ones through an easy-to-navigate website
- Provider Direct – streamlined case management software for small to medium providers that is fully integrated with agency case management systems
- Caregiver Direct – consumer-facing module that allows consumers, caregivers, and loved ones to check service schedules and communicate directly with care managers
- Consumer Direct – web portal that enables consumers and their families to take control of the services they receive by selecting programs, approving providers, and monitoring budgets
- Financial Management – out-of-the-box Medicaid claims processing engine that reduces rejected claims and shortens reimbursement timelines
- Advanced Reporting – ad hoc reporting and performance management software delivered via a dedicated data warehouse with a simplified data schema for easy report creation

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