Harmony for Aging and Adult Services™
For human services organizations, meeting the demand for high-quality long-term care becomes more difficult with each passing day. This growing demand for services, coupled with stagnant budgets, poses a tremendous economic hurdle. To meet the challenges presented by an aging population, human service organizations need new approaches that enable seniors and disabled consumers to remain in their homes and communities, where they are more satisfied and can be cared for more economically.
Harmony for Aging and Adult Services, the nation's leading solution for home- and community-based long-term care, is an integrated health and human services case management product built to enable agencies, providers, caregivers, and loved ones to collaboratively meet the needs of consumers and easily comply with funding-source requirements.
Harmony for Aging and Adult Services automates Medicaid waiver programs, helps organizations optimize all available resources, provides Older Americans Act reporting compliance, and measures outcomes to accelerate rebalancing and meet the requirements of all funding sources.
Harmony for Aging and Adult Services is composed of eight modules. This modular approach allows agencies and providers to license the components needed to meet today's challenges with the comfort of knowing that they can easily expand the solution to meet future automation challenges, such as consumer-directed care enablement.
- SAMS Case Management – integrated case management software for agencies, managed care organizations, and other community-based organizations
- Information and Referral – a single-point-of-entry system that offers comprehensive automation of information and referrals programs, including call screening, intake and referrals, and is completely customizable for any community service offering
- Web Resource Center – a content management system that allows Area Agencies on Aging (AAAs) and Aging and Disability Resource Centers (ADRCs) to publish care management data directly to consumers and their loved ones through an easy-to-navigate website
- Provider Direct – purpose-built software for service providers that is fully integrated with agency case management systems
- Caregiver Direct – a consumer-facing web portal that allows consumers, caregivers, and loved ones to check service schedules and communicate directly with care managers
- Consumer Direct – an advanced web portal that enables consumers and their families to take control of the services they receive by selecting programs, approving providers, and managing budgets
- Financial Management – an out-of-the-box Medicaid claims processing engine that reduces rejected claims and shortens reimbursement timelines
- Advanced Reporting – ad hoc reporting and performance management software delivered via a dedicated data warehouse with a simplified data schema for easy report creation
Contact us today to learn more about how Harmony for Aging and Adult Services can help your organization.

