Serve More Consumers with Existing Resources

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Over the next 10 years, the traditional institutional model of long-term care used by human service organizations in the United States will no longer scale to meet the needs of those who require their support. Baby boomers have started to retire and the number of persons diagnosed with developmental disabilities is increasing, which means that more consumers will require assistance than our existing care systems have the capacity to accommodate.

Harmony offers the only suite of solutions built specifically to enable organizations to serve more consumers with existing resources via home- and community-based approaches to care.  Harmony's end-to-end solutions are purpose-built for managing the delivery of services to elders and developmentally disabled persons.  This enables organizations to maximize outcomes, ensure compliance with funding requirements, and automate Medicaid waiver processes. 

For more than 10 years, Harmony has led the industry with proven, off-the-shelf products that are quick and inexpensive to implement. Today more than 450 human services organizations of all sizes, including 35 state-level agencies and more than 10,000 users, rely on Harmony to maximize the effectiveness and efficiency of their service delivery. Harmony products are delivered on demand over the Internet to provide anywhere, anytime access and eliminate costly infrastructure investments and long implementation timelines.

• Harmony for Aging and Adult Services is a proven, integrated case management solution purpose-built for aging services organizations to automate Medicaid waiver programs; provide Older Americans Act reporting compliance (NAPIS); and measure outcomes to accelerate Medicaid rebalancing and meet the requirements of all funding sources. 
• Harmony for Adult Protective Services is a flexible, web-based case management system purpose built for APS agencies to optimize investigative performance using industry-proven best practices.
• Harmony for Intellectual Disabilities provides automated case management, waitlist tracking, and claims adjudication / remittance to facilitate the efficient management of Medicaid waiver programs.
• Harmony OmbudsManager provides intuitive and comprehensive nursing home complaint management and fully automates federal NORS reporting.
• Financial Management automates Medicaid claims processing and improves the management of member eligibility and enrollments, benefit plans, and service authorization.
• Harmony Advanced Reporting is a hosted business intelligence and self-service reporting module designed to allow agencies to report against every data element captured in Harmony.