SAMS (Social Assistance Management System)

SAMS (Social Assistance Management System) is Harmony’s comprehensive consumer and case management system, designed to meet the most rigorous demands of social service organizations, from small service providers all the way up to state-level enterprise deployments.  SAMS helps organizations achieve comprehensive integration of data and conduct meaningful, well-rounded care planning.

The culmination of many years of experience in social service data management, SAMS facilitates state-of-the-art care planning, service management, integration of assessment data, long-term care information integration, powerful reporting, and comprehensive consumer and provider management.  SAMS is an extensive program, capable of managing data from several organizations in a streamlined, secure environment.  SAMS offers a wealth of key features, offering:

• full integration of consumer record management, to include management of caregiver/care recipient relationships, comprehensive service and care planning to include goal setting, and route management
• consumer referrals between any organizations within a statewide database; extensive journaling and action management
• high-volume service unit data entry using Rosters, and optionally, SAMScan
• integration of multiple assessment forms and data sharing between different programs (when used in concert with the Omnia System), and integrated care planning, service order, and service delivery management
• contract management, including optional enforced limits of service units; Agency, Consumer, and Third Party invoicing and payment; funds tracking at the service level
• powerful and flexible reporting, including custom reports; highly scalable architecture, allowing deployment for one office or a whole state
• integration with the entire SAMS product suite - Omnia System, BeaconIR, OmbudsManager, SAMScan, FinPak, and NAPIS SRT.