In addition to an exceptional collection of pre-configured products for specific human service applications, Harmony offers the experience necessary to build solutions per exact, highly specific customer specifications through the Harmony Enterprise System (Harmony ES) offering. Harmony ES is designed for the creation of enterprise-level applications in which extensive functional requirements may exceed the capabilities of other Harmony product offerings.
Although the build process for Harmony ES is customized according to the specific needs of the customer and project, Harmony is able to offer accelerated delivery of the solution by using existing elements of the Harmony Component Platform as a base for the solution. Rather than build the solution from scratch, teams build on Harmony’s proven set of existing functional applications, all of which are designed to integrate seamlessly in facilitating the delivery of a comprehensive end-user solution. This approach not only saves time and money, but it improves the quality of the end product by employing functional components that have been proven in the field.
Harmony’s professional services team has extensive experience in guiding customers through the process of requirements collection and joint application mapping (JAM). In each , the team emphasizes complete customer involvement throughout the development process. Harmony believes that working in partnership with each customer ensures not only a high-quality end product, but end-user buy-in to the systems and associated processes at roll-out.
Harmony ES is the perfect solution for an organization in need of a human services application that will require novel functionality and specialized reporting. Harmony ES is the ideal solution for enterprise-level human services, not because of the technology, but because of Harmony’s experience and unique knowledge of the human services industry and the special needs of the dedicated professionals working within it.